Payment Methods: Customers can make payments through the website via online transactions or at our physical points of sale.
Currency: We exclusively receive payments in Saudi Riyals (SAR) through authorized bank payment cards.
Data Privacy: All payment card data and customer details will not be stored, sold, or rented to any third party.
Standard Refunds: If a payment was made directly and the customer wishes to cancel the order, the refund will be processed within one to three working days from the date of cancellation.
Refund Method: The refund process is strictly conducted through the same method as the original payment.
Refund Request Form:
Customers can request a refund by filling out our Online Refund Form. Once submitted, the request will be processed within one to three working days.
Non-Cancellable: Private reservations cannot be canceled once payment is completed.
Rescheduling: While cancellations are not permitted, customers have the right to reschedule their reservation.
Amendments: Any amendments to a special reservation must be made at least 48 hours prior to the scheduled appointment time.
Primary Location: The main headquarters of the company is located in the Kingdom of Saudi Arabia.
Service Area: All services are currently provided exclusively within the Kingdom of Saudi Arabia.
Legal Disputes: All disputes related to our services are subject to the laws and systems followed in the Kingdom of Saudi Arabia.
